Genshin Impact Starlight Letter Series Character Portable Folding Cosmetic Mirror

A: Yes, we are an official Tier 1 distributor certified by MiHoYo. You can check our official authorization letter:

A: We supply the full range of officially licensed products, including: Game IPs: Genshin Impact, Honkai: Star Rail, Tears of Themis, and more. Categories: Badges, Ornaments, Figures, apparel, home goods, collectible cards, etc.

A: We do not have MOQ in store now, with volume discounts for larger orders.

A: We accept such as T/T (Bank Transfer), Credit Cards (Visa/Mastercard), PayPal, Apple Pay, Google Pay

Usually we will ship within 48-72 hours. We use a cooperative logistics company for express delivery, which usually takes 7-12 days to deliver to you. If you need other transportation methods such as DHL, FedEx, please contact us to provide you with services

A: You can check your package information by email or your tracking number. Or click this link to check: https://www.fansgala.com/apps/17TRACK

• Return period: If you wish to apply for a refund, please contact our customer service team within 7 days after receiving the goods.
• Item status: The goods must be unused and in original condition, including all labels, packaging and accessories. If the goods are damaged or have signs of use, they may not be refunded.
• Non-returnable goods: Certain goods (such as limited editions, pre-sale products, promotional goods, etc.) may not be eligible for refunds. Please read the relevant instructions carefully before purchasing.