「はじまりのとき」のテーマのQバージョンフィギュア
Fans Gala Limited is a professional international trading company that focuses on the distribution of top global game derivative products, especially promoting peripheral products of Chinese original games to all parts of the world.
崩壊3rd エピソードIV|模型玩具|Qバージョンフィギュア
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全6スタイル, 先駆者（男性）, 先駆者（女性）, ブロニャ, ゼーレ, 静源, 羅茶 |
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PLEASE READ BEFORE PLACING AN ORDER.
Q1: Are you an officially authorized MiHoYo distributor? How can I verify your credentials?
▼A: Yes, we are an official Tier 1 distributor certified by MiHoYo. You can check our official authorization letter:
Q2: Which MiHoYo IP merchandise do you offer?
▼A: We supply the full range of officially licensed products, including: Game IPs: Genshin Impact, Honkai: Star Rail, Tears of Themis, and more. Categories: Badges, Ornaments, Figures, apparel, home goods, collectible cards, etc.
Q3: Is there a Minimum Order Quantity (MOQ)? Do you offer Wholesale?
▼A: We do not have MOQ in store now, with volume discounts for larger orders.
Q4: What payment methods do you accept?
▼A: We accept such as T/T (Bank Transfer), Credit Cards (Visa/Mastercard), PayPal, Apple Pay, Google Pay
Q5: What are the shipping timelines and methods?
▼Usually we will ship within 48-72 hours. We use a cooperative logistics company for express delivery, which usually takes 7-12 days to deliver to you. If you need other transportation methods such as DHL, FedEx, please contact us to provide you with services
Q6: How do I track my order? What if there’s a shipping delay?
▼A: You can check your package information by email or your tracking number. Or click this link to check: https://www.fansgala.com/apps/17TRACK
Q7: What is your return/refund policy?
▼- Return period: If you wish to apply for a refund, please contact our customer service team within 7 days after receiving the goods.
- Item status: The goods must be unused and in original condition, including all labels, packaging and accessories. If the goods are damaged or have signs of use, they may not be refunded.
- Non-returnable goods: Certain goods (such as limited editions, pre-sale products, promotional goods, etc.) may not be eligible for refunds. Please read the relevant instructions carefully before purchasing.