1. Information We Collect
- When you use our website, we may collect the following types of personal information:
- Personal identity information: including your name, email address, mailing address and phone number, etc., mainly used for order processing and customer service.
- Payment information: When you make a purchase, we collect your payment information (such as credit card number, billing address, etc.) through a third-party payment processing platform. We will not store your complete payment information.
- Account information: If you register an account, we will collect your account login information and related settings.
- Device information: including your IP address, browser type, operating system, device model, etc., to help us optimize website performance.
- Behavioral data: including the website pages you visit, the links you click and the items you purchase, used to improve your shopping experience and website content.
2. How we use your information
- We collect your personal information for the following purposes:
- Order processing: Process and fulfill your order and provide you with logistics tracking information.
- Customer service: Respond to your inquiries and requests and provide you with support.
- Marketing: If you agree, we will send you promotional information and new product recommendations by email. You can choose to unsubscribe at any time.
- Analysis and improvement: Analyze user behavior to improve our website and services and provide you with a better shopping experience.
3. How we share your information
- We promise not to sell your personal information to any third party, but we may share your information with our partners in the following circumstances:
- Service providers: We may share your information with third-party service providers (such as logistics companies, payment processors) to provide related services. All service providers must comply with our requirements for the protection of personal information.
- Legal compliance: We may disclose your information under legal requirements, government requirements or legal procedures.
- Business transfer: In the event of a corporate merger, acquisition or asset transfer, your personal information may be transferred to the new controller.
4. Your Rights
- We respect your rights to personal information, and you can take the following actions:
- Access and Update: You can log in to your account to view and update your personal information.
- Delete Information: If you want us to delete your personal information, please make a request by contacting our customer service and we will process it as soon as possible.
- Unsubscribe: You can stop receiving our marketing emails at any time through the "Unsubscribe" link in the email.
5. Data Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use or disclosure. Although we will do our best to protect your information, please note that the Internet is not absolutely secure and we cannot guarantee the security of all data you transmit through our website.
6. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information handling practices. We will post any changes on this page and indicate the update date. We recommend that you review this policy regularly to ensure that you understand our privacy protection measures.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us as follows:
Fans Gala
Email: support@fansgala.com